DELIVERY, SHIPPING AND RETURNS
At Canadian Box and Paper, we are committed to providing our customers with fast and efficient delivery options.
Free Delivery: Orders over $200 are eligible for free delivery within Canada.
Courier Options: For rush orders, we offer courier options for delivery within 48 hours (contact us for a quote).
Weekly Deliveries: We provide weekly deliveries to the Duncan, Shawnigan Lake, Cowichan Bay, and Cobble Hill areas twice a week on Tuesdays and Thursdays.
We strive to make the delivery process as smooth and convenient as possible for our customers. If you have any questions or concerns about your delivery, please don't hesitate to contact us.
At Canadain Box and Paper, we take great care in ensuring that your orders are shipped safely and promptly.
Shipping Options: We offer shipping within Canada and use reputable shipping carriers to ensure that your order arrives at your doorstep in a timely manner.
Shipping Rates: Shipping rates are based on the weight and size of your order, as well as the shipping destination. The shipping cost will be calculated and displayed at checkout.
Order Processing Time: Orders are processed within 1-2 business days and shipped on the next business day. Delivery times may vary depending on your location and shipping method selected.
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, so you can track your order's progress.
If you have any questions or concerns regarding your shipment, please don't hesitate to contact us. Our team is always here to help.
Return & Exchange Policy
Canadian Box and Paper offers a 30-day return policy for all their products, as long as they are in their original condition and packaging. Customers can contact Box and Paper's customer service for further information on returns.